Privacy Policy
This Privacy Policy sets out how Foam Firm collects, uses and protects your information. At Foam Firm we are committed to maintaining your privacy. When you place an order with us you will need to provide some personal information for delivery e.g. name, address, email address. This information is used to process your order and notify you about your order. If you contact Foam Firm we may keep a record of that correspondence.
How we store information and how long we keep it for
Information provided to Foam Firm is held securely and only accessible by designated staff. Information will only be held for as long as is required by law for tax reporting purposes. Unfortunately, the transmission of information via the internet is not completely secure; although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Sharing your data
Your data will not be shared with a third party other than those involved in the processing of your order (e.g. courier companies )or where legally obliged to do so. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You can request to have any information we hold on you permanently deleted. You can do this by emailing foamfirm@hotmail.com or calling 07312080346 (Mon-Fri, 10am-5pm).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Foam Firm does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Cookies
Our website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites and helps optimise and personalise the site for your convenience.
By using and browsing the website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies in your browser settings, or refrain from using the site.
At Foam Firm we aim to provide excellent customer service if you are unhappy with any of our products or the service we provide for any reason please contact us via our contact page or email foamfirm@hotmail.com. Written contact can be made to:
Foam Firm
The Old Coal Yard
Aesica Road
Haltwhistle
Northumberland
NE49 9DE